Terms of Service

Brightside Desk Co.
Last updated: September 10, 2025

Welcome to Brightside Desk Co.! The terms “we”, “us” and “our” refer to Brightside Desk Co. Brightside Desk Co. operates this store and website, including all related information, content, features, tools, products and services in order to provide you, the customer, with a curated shopping experience (the “Services”). Brightside Desk Co. is powered by Shopify, which enables us to provide the Services to you.

These Terms of Service (the “Terms”), together with our Privacy Policy, describe your rights and responsibilities when you use the Services. By visiting, interacting with, or using our Services, you agree to be bound by these Terms. If you do not agree, you must not use or access our Services.

1. Access and Account

You represent that you are at least the age of majority in your state, territory, or country of residence, and you consent to any minor dependents using the Services on devices you own or manage. You are responsible for maintaining the security of your account details and all activities under your account.

2. Our Products

We make every effort to display accurate product information. However, colours and product appearance may vary depending on your device. All descriptions are subject to change without notice. We may discontinue or limit products at our discretion.

3. Orders

When you place an order, you make an offer to purchase. We reserve the right to accept or decline your order. Orders are accepted only once payment is processed and confirmed. Please review your order carefully before submitting, as cancellations may not always be possible.

Returns and refunds are handled in accordance with our [Refund Policy] and your rights under the Australian Consumer Law (ACL).

4. Prices and Billing

Prices are displayed in your selected currency (AUD, USD, or otherwise, as available on our site) and exclude taxes, shipping, and duties unless specified. The price charged will be the price at the time of your order. Promotions may be subject to separate terms.

You agree to provide accurate payment information and authorise us (or our payment processors) to charge your chosen payment method for all amounts due.

5. Shipping and Delivery

Delivery times are estimates only and not guaranteed. Risk of loss passes to you once we hand over goods to the carrier. We are not responsible for delays caused by carriers, customs, or events outside our control.

6. Intellectual Property

All content on our Services, including trademarks, logos, images, text, and designs, is owned by Brightside Desk Co. or its licensors and is protected by intellectual property laws. You may not reproduce, distribute, or use our materials without written permission.

7. Third-Party Tools and Links

We may provide access to tools or websites operated by third parties. Your use of such tools or sites is entirely at your own risk. We are not responsible for any third-party materials, services, or websites.

8. Relationship with Shopify

Our store is hosted on Shopify. Any purchases you make are between you and Brightside Desk Co. only. Shopify is not responsible for transactions, products, or services offered by us.

9. Feedback

By submitting reviews, suggestions, or other content, you grant us a licence to use and share such material. You must ensure your submissions are accurate, lawful, and do not infringe on others’ rights.

10. Errors and Omissions

From time to time, information on our Services may contain typographical errors or inaccuracies. We reserve the right to correct errors and update information without notice, including after an order is placed.

11. Prohibited Uses

You may not use our Services for unlawful purposes, to infringe intellectual property rights, to harass or abuse others, to transmit malware, or to interfere with security features. We may suspend or terminate access if you breach these Terms.

12. Termination

We may suspend or terminate your access to the Services at any time without notice. Provisions regarding intellectual property, limitation of liability, indemnification, and governing law will survive termination.

13. Disclaimer of Warranties

Except as required by the Australian Consumer Law, our Services and products are provided “as is” and “as available.” We make no guarantees that the Services will be uninterrupted, error-free, or secure.

14. Limitation of Liability

To the maximum extent permitted by law, Brightside Desk Co. will not be liable for indirect or consequential loss, loss of profits, or loss of data arising from your use of the Services or products purchased, except where required by the Australian Consumer Law. Nothing in these Terms excludes, restricts, or modifies consumer guarantees that cannot be excluded under Australian law.

15. Indemnification

You agree to indemnify and hold harmless Brightside Desk Co. and our service providers from claims or damages arising out of your breach of these Terms or your unlawful use of the Services.

16. Choice of Law and Jurisdiction

These Terms of Service (the “Agreement”) and all matters arising out of or relating to them are governed by the laws of New South Wales, Australia. You agree that disputes shall be referred to and resolved exclusively in the courts of New South Wales, Australia.

17. Changes to Terms

We may update these Terms from time to time. Updates will be posted on this page, with a revised “Last updated” date. Your continued use of the Services constitutes acceptance of any changes.